There will be times where employees need immediate help with their mental health. IPRS Health is a patient focussed specialist in Mental Health Recovery solutions, delivering services in-line with NICE guidelines and supported by robust clinical governance.

We deliver a cost-effective Stepped Care Model which has been designed to put our patients at the centre of our service and give them a variety of treatment options to support their recovery including:

  • CBT
  • Counselling
  • EMDR
  • Psychology
  • Psychiatry  

We deliver Recovery Services to a wide range of clients across a number of sectors including Utilities, Financial Services, Construction and Insurance including PMI.

Commissioning services using the stepped care model is likely to be cost effective as people receive the lease intrusive intervention for their need which limits the need of costs associated with a more intense treatment. A study of psychological intervention services shows that services that comply with NICE guidance and provide stepped care have better service used outcomes and improved recovery rates.

The IPRS Health Stepped Care model follows the below pathway, for more information about each step, click the boxes below. If you'd like to discuss our Mental Health Recovery Service, you can get in touch with our Client Relations Team here.


IPRS Health Mental Health Service Flow Diagram 2


Virtual Psychological Assessment

All referrals into the IPRS Health Recovery Service begins with a Virtual Psychological Assessment. The assessments, conducted by IPRS Health accredited CBT Therapists through either a telephone or video call covering:

  • History
  • Development
  • Presenting problems
  • Formulation including maintaining factors and risk.

The therapist will establish a clear working diagnosis and make recommendations based on clinical need and provide education to the patient person to help them to make an informed decision on their treatment.

The assessment acts as a reassurance for the patient and provides them with the knowledge that there is support and assistance available. In addition, IPRS Health provides a first response / “first aid” for the patient. Upon completion of the Assessment the IPRS Health clinician will refer the patient into either a Step Two, Three or Four Treatment Pathway.

Step Two Treatment

Step Two care is suitable for patients who have mild to moderate levels of mental health distress.

If at the patients Virtual Psychological Assessment, the CBT Therapist they would benefit from Step Two care the patient can be referred for short term interventions such as:

  • Counselling either in the IPRS Health National Clinical Network or Virtually
  • Self-Guided CBT with virtual support from an IPRS Health Psychological Wellbeing Practitioner (PWP)

Self-Guided CBT is an innovative, interactive and engaging programme delivered via bespoke psycho-educational and skills-based resources. The programme provides a safe and secure environment which can be personalised to the patient. It is accessible via desktop and smartphone, meaning it is available at a time and place that suits the patient. 

The programme is tailored to each patient and supported by an IPRS Health CBT Clinical Case Manager, who remains in contact with the patient at regular intervals, addresses concerns and questions, guides the programme and monitors outcomes. The content is designed to be motivational, easy to use, and interactive with relevance to the unique requirements of the patient.


Step Three Treatment

Step Three treatment is suitable for patients with moderate to medium levels of mental health distress. We offer a number of treatment modalities for patients in Step Three Care including:

  • Virtual CBT with and IPRS Heath CBT Therapist 
  • Face to Face CBT in the IPRS Health National Network
  • EMDR in the IPRS Health National Network 

Step Four Treatment

Step Four Treatment is for patients with severe and complex of mental ill health. This is our pathway into more specialist services for patients where there has been inadequate response to multiple treatments, complex comorbidity or they require psychiatric services.

How does Virtual Treatment work?

IPRS Health Virtual Treatment is an innovative, secure way treatment through connecting a patient with a CBT Therapist from their smartphone or desktop. It is just like an assessment or treatment session with a CBT Therapist, which is booked in advance and has the same duration as a traditional face to face appointment.

The benefits of this treatment modality include:

  • Faster access to assessment and treatment
  • No travel time, hassle or expense for the patient
  • No stigma of having to attend a clinic for treatment
  • The patient undergoes treatment in the security of their own environment

We understand the importance of providing our patients with high quality and easy to access treatment. As such the delivery of Virtual Treatment is achieved through our Cognitive Behavioural Therapists.