The IPRS Health end-to-end physiotherapy service is at the heart of our Musculoskeletal Rehabilitation service. We take a consultative approach to our end-to-end services to ensure that we are delivering the most suitable solution to your business. We have two primary pathways which can be bespoke to suit your needs. 

Triaged Pathway

In our triaged pathway, patients undergo a triage telephone call ahead of treatment to allow a Clinical Case Manager to get an understanding of their condition and explore what treatment options are available. This means, if appropriate, the patient can undergo treatment virtually, at a greater convenience to them and presenting cost savings to your business. 

You can find out more about each part of this treatment pathway in the boxes below.

Treatment Only Pathway

Our Treatment Only pathway follows a more traditional route into treatment. Upon referral to IPRS Health, patients are referred to a conveniently located practice to begin a course of face to face treatment. We monitor the referral to ensure all treatment taking place is appropriate and that the patient's condition is improving.

You can find out more about our face to face treatment in the box below.

Musculoskeletal Telephone Triage & Case Management Service

The IPRS Health Musculoskeletal Telephone Triage service is undertaken by employed Chartered Physiotherapists known as Clinical Case Managers. The telephone assessment is conducted to provide immediate reassurance to the patient by providing them with an initial understanding of their condition and to supply a first response / “first aid” to them.

Upon completion of the clinical triage call the IPRS Health Physiotherapist creates a clinical treatment plan for the patient and establishes a timeframe for recovery. This treatment plan is based on evidence-based medicine and would normally be one of, or a combination of the following:

  •       Virtual Rehabilitation
  •       Education Assessment
  •       Face to Face Physiotherapy

Virtual Rehabilitation

IPRS Health Virtual Rehabilitation is a telephone and online based clinical technique developed on evidence-based principles to provide injured people with effective and reliable clinical guidance and web-based support materials to assist their recovery. This allows patients to receive the appropriate treatment for their injury very quickly in the comfort of their own environment when convenient for them, without the need to visit a clinic.

Key aspects of Virtual Rehabilitation:

  • Clinical advice and information including a freephone helpline.
  • Full access to (online personal advice and symptom checker)
  • Regular follow-up calls with the patient by their assigned Clinical Case Manager to monitor progress and adapt the treatment / exercise plan as required.
  • Prescribed home exercise plans (including access to award-winning virtual exercise website to view video exercises prescribed for the patient by their Clinical Case Manager. The videos have narration for ease of performing the exercise programme. (Printed information and exercise packs are also available)
  • Physitrack ecosystem

Face-to-Face Rehabilitation

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IPRS Health understands the importance of providing our corporate client’s employees with high quality and easy to access face-to-face treatment. Delivery of face to face physiotherapy is achieved through our extensive fully audited Clinical Network of Partner and Associate Practices, at one of IPRS Health own “open” clinics across the UK, or an onsite clinic at a client’s premises. IPRS Health’s average number of treatment sessions is less than 3 and average travel distance to a clinic across the UK is 5-miles.

All our employed Physiotherapists are members of the Chartered Society of Physiotherapy and the Health & Care Professions Council, and all our employed staff are members of the Association of Chartered Physiotherapists in Occupational Health & Ergonomics.

Rehabilitation Plus

IPRS Health is able to provide patients with rapid access to specialist appointments and diagnostic investigations nationwide, through a network of specialist partners. This journey is clinically supported and overseen by the IPRS Health clinical team to ensure the highest standards of clinical care are received by all our patients. Our strong relationships with national private hospitals and specialists make this process smooth, efficient and cost-effective for all parties.