Musculoskeletal Services

IPRS Health has extensive experience in providing support services to a range of public sector organisations, such as City and County Councils, NHS Trusts, Police, Fire and Ambulance Services, together with HM Prison Service and many others. As such, IPRS Health are in a prime position to provide the expertise required to make a difference to other public sector bodies in their quest to drive down musculoskeletal related absence and increase performance and/or productivity.

IPRS Health has an enviable track record in providing musculoskeletal clinical support to the private sector across the UK. IPRS Health are able to provide a wide range of clinical services either at an organisation’s own site or across the UK via the national clinical network.

An overview of our standard IPRS Health Physiotherapy pathway is show below:

patient pathway

Musculoskeletal Telephone Triage & Case Management Service

The IPRS Health Musculoskeletal Telephone Triage service is undertaken by employed Chartered Physiotherapists known as Clinical Case Managers. The telephone assessment is conducted to provide immediate reassurance to the patient by providing them with an initial understanding of their condition and to supply a first response / “first aid” to them.

Upon completion of the clinical triage call the IPRS Health Physiotherapist creates a clinical treatment plan for the patient and establishes a timeframe for recovery. This treatment plan is based on evidence based medicine and would normally be one of, or a combination of the following:

  •       Virtual Rehabilitation
  •       Education Assessment
  •       Face to Face Physiotherapy


Virtual Rehabilitation

IPRS Health Virtual Rehabilitation is a telephone and online based clinical technique developed on evidence-based principles to provide injured people with effective and reliable clinical guidance and web-based support materials to assist their recovery. This allows patients to receive the appropriate treatment for their injury very quickly in the comfort of their own environment when convenient for them, without the need to visit a clinic.

Key aspects of Virtual Rehabilitation:

  • Clinical advice and information including a freephone helpline.
  • Full access to (online personal advice and symptom checker)
  • Regular follow-up calls with the patient by their assigned Clinical Case Manager to monitor progress and adapt the treatment / exercise plan as required.
  • Prescribed home exercise plans (including access to award-winning virtual exercise website to view video exercises prescribed for the patient by their Clinical Case Manager. The videos have narration for ease of performing the exercise programme. (Printed information and exercise packs are also available).
  • Physitrack ecosystem

Face-to-Face Rehabilitation

3 and 5

IPRS Health understands the importance of providing our corporate client’s employees with high quality and easy to access face-to-face treatment. Delivery of face to face physiotherapy is achieved through our extensive fully audited Clinical Network of Partner and Associate Practices, at one of IPRS Health own “open” clinics across the UK, or an onsite clinic at a client’s premises. IPRS Health’s average number of treatment sessions is less than 3 and average travel distance to a clinic across the UK is 5-miles.

All our employed Physiotherapists are members of the Chartered Society of Physiotherapy and the Health & Care Professions Council, and all our employed staff are members of the Association of Chartered Physiotherapists in Occupational Health & Ergonomics.

Rehabilitation Plus

For more information on our specialist services please click on the below links: