The IPRS Health Physiotherapy Telephone Assessment service is undertaken by employed Chartered Physiotherapists known as Clinical Case Managers. The telephone assessment is conducted to provide immediate reassurance to the patient by providing them with an initial understanding of their condition and to supply a first response / “first aid” to them.
Conducting a telephone assessment upon referral allows us to explore all treatment options for patients, including Virtual Physiotherapy.
At the point of referral patient's can book a time slot that suits them to undergo their assessment. The assessment which lasts around 30 minutes cover the patient's injury, their medical history and their beliefs and expectation to help mutually agree on the best treatment for them. The call can be completed through a telephone or video call.
Upon completion of the assessment the IPRS Health Physiotherapist creates a clinical treatment plan for the patient and establishes a timeframe for recovery. The patient will then either begin a course of Virtual Physiotherapy or be referred to a practice for Face to Face Physiotherapy.
We believe there are countless benefits in using our Physiotherapy Telephone Assessments, including:
All referrals are case managed by IPRS Health, ensuring clinical quality
We'd love to hear from you! If you're interested in discussing how our physiotherapy telephone assessment services can benefit your business, get in touch with our friendly team here. or start a Live Chat (9am-5pm).
Every referral into our Physiotherapy telephone assessment service is fully audited to ensure consistent clinical excellence. All calls are recorded and are subject to our stringent audit cycle with every report submitted to IPRS Health subject to audit to ensure clinical effectiveness and appropriateness.